Name: Sarah Nelson
Title: Director of Operations and Customer Service

CV: Sarah's career led her to become a successful buyer with two major retailers, launching some big name designers onto the high street.
Her travels led her to appreciate the high levels of customer service experienced in other parts of the world.
Sarah recruits PA's who reflect the shared values of the members and who have a professionalism to manage all tasks efficiently and effectively.
The team is continually being shaped to ensure a balance of PA's with varied expertise, talent and interests. The Urban PA team is dedicated to delivering the highest possible level of service and care.